UK businesses have revealed that switching to flexible rental has enabled them to rapidly scale their vehicle fleets in response to changing customer demand, both during the Covid-19 lockdown and since restrictions have begun to lift.
Working with commercial vehicle specialist Enterprise Flex-E-Rent, these businesses were able to transform their fleets within days. This ensured they maintained high levels of customer service while supporting their own bottom line.
A key element has been the ability to de-fleet without incurring penalties. Glasgow-based City Technical Services, which provides gas and electric engineering services, including heating installations and renewables, was in that situation.
The pandemic led to an immediate downturn of business, with up to 80% of its 150-strong van fleet, provided by Enterprise on flexible rental, sitting idle. Enterprise enabled City Technical Services to scale back its vehicle commitments in May and later extend this into June as well, helping it to cut costs immediately.
As demand has returned with the end of lockdown, the business has once again expanded its van fleet, with Enterprise providing vehicles in response to customer requirements.
Kenny Henderson, Managing Director at City Technical Services, comments: “The pandemic drastically affected our business, but Enterprise’s flexibility made a huge difference. By downscaling our commitment at first and then increasing it again, paying only for what we need, we’ve been able to match our costs to our customers.”
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